Refund Policy
Thank you for subscribing to DiffVet, operated by [COMPANY NAME] (“we”, “us”, or “our”). We want you to be completely satisfied with our AI code-review and risk-analysis platform. This Refund Policy explains how refund requests are handled for our paid subscriptions.
14-Day Money-Back Guarantee (First Month)
If you are not satisfied with DiffVet Pro, you can request a 100% full refund within 14 days of your initial subscription purchase. No hassle and no questions asked.
1. 14-Day Refund on the First Subscription Month
We offer a 14-day refund window on the first month of any paid DiffVet Pro subscription ($15/month). If you evaluate DiffVet inside your workflow (via Claude Code, Cursor, Antigravity, Windsurf, or GitHub PR reviews) and decide it does not suit your needs, notify us within 14 calendar days of your initial payment to receive a full refund of that first month’s subscription fee.
2. Subsequent Renewals and Cancellations
DiffVet Pro subscriptions renew automatically on a monthly cycle.
- Cancel Anytime: You may cancel your subscription at any time via your account dashboard or through the customer portal link provided in your receipt.
- Access Retained: When you cancel, you will continue to have full Pro access (2,000 checks, MCP tools, and API key usage) until the end of your paid billing period.
- Renewals: Because subscriptions can be cancelled at any point prior to renewal, monthly renewal charges following the initial 14-day period are non-refundable, except where required by applicable consumer law.
3. How to Request a Refund
To submit a refund request, send an email to [CONTACT EMAIL] with:
- Your registered GitHub username or account email address;
- The invoice number or receipt from Lemon Squeezy; and
- A brief note stating that you are requesting a refund under the 14-day first-month policy.
Our support team will review your request and confirm approval within two (2) business days.
4. Refund Processing and Timelines
Approved refunds are issued through our merchant of record (Lemon Squeezy) directly to the original payment method used during checkout (credit/debit card, Apple Pay, etc.). Depending on your card issuer or banking institution, funds typically reflect in your account within 5 to 10 business days.
5. Governing Law
This Refund Policy is governed by and construed in accordance with the laws of [JURISDICTION].
6. Contact Us
If you have questions regarding billing, cancellations, or refund eligibility, please reach out to our support team at [CONTACT EMAIL].